Very nice. Good looking, perfect as a first boots. But i was waiting very long for them to arrive
14 Aug 2019 12:13
The package arrived very fast. Very nice the product!
3 Aug 2019 13:30
31 Jul 2019 14:27
Booties are excellent.
30 Jul 2019 11:47
Like! Looks tough and sewn! My granddaughter will have test!
29 Jul 2019 05:09
Good sandals, but walked 2 months :( the leg grew up and did not have time to look like!!!
22 Jul 2019 07:12
They're great, they buckle up with two sailboats. My four-month-old baby is big, but i can put them on.
21 Jul 2019 00:21
Very good. Went 48 days. Smells nice. Soft. You can take it.
17 Jul 2019 08:15
The quality is excellent, they look very good. I advise you. The order was a month.
15 Jul 2019 05:19
At the first step these sandals will not fit, the sole is very thin. In the stroller-perfect. Delivery was tc at home, very convenient. The sandals themselves are very neat, look beautiful, comfortable velcro on both sides
10 Jul 2019 02:10
Good summer sandals, in size
7 Jul 2019 01:38
Shoes have a small smell, on a wide foot should approach, because our daughter is free. Light, took size 2, the photo shows its length.
28 Jun 2019 06:16
A little too big for my daughter
20 Jun 2019 14:22
18 Jun 2019 10:28
Very beautiful shoes a bit big but the feet grows quick.. Perfect for summer.
Packages are shipped through USPS, ePacket or EMS depending on the weight and size of the product. .
Do you ship worldwide?
Yes. We provide shipping services to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
7-15 Business days
5-10 Business days
Australia, UK, Europe
10-15 Business days
Australia, UK, Europe
5-10 Business days
10-25 Business days
7-10 Business days
*Transit time does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://topfamilystocks.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.