SHIPPING & DELIVERY
How do you ship packages?
Packages are shipped through USPS, ePacket or EMS depending on the weight and size of the product. .
Do you ship worldwide?
Yes. We provide shipping services to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| DESTINATION |
METHOD |
*TRANSIT TIME |
| USA/Canada |
Standard Shipping |
7-15 Business days |
| USA/Canada |
Fast Shipping |
5-10 Business days |
| Australia, UK, Europe |
Standard Shipping |
10-15 Business days |
| Australia, UK, Europe |
Fast Shipping |
5-10 Business days |
| International |
Standard Shipping |
10-25 Business days |
| International |
Fast Shipping |
7-10 Business days |
*Transit time does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topfamilystocks.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Thank you.. Size M fit s a 34/36. I like the product!
Delivery to yekaterinburg month. Stitched well, looks beautiful, but 2xl on my 52 size was very small
I wear XL. zamówiłam 2XL but is slightly for Maly. Would be ideal for L. Fast shipping, material thick, very well made.
Little small cup size
Corset high quality sewn. The parameters of 91-75-96 Height 162 little big growth. Cup size match not less than C. U size B. had put inserts push-up. And armhole too big. Suggest two darts on each side decide immediately, these two problems. Behind a lacing black fabric is. The photo it отвернута for clarity. THE waist width corset bottom can be 68 cm. In size L. Plus up to 9 cm. By lacing. Very like!!! Thank you!
Very good quality, very nice. I'm a size M and ordered an XXL and fit pretty well.
Goods come quickly, in less than 2 weeks, sewn well without flaws. put a small gift, THANK YOU) Please
My best Shop
Corset good quality. The Seller sent the order went 17 days. The corset store put a small gift.
great second one I ordered
Shipping very fast. Came to Spain in a week. The corset is tá well, not is of Variety Quality But is what is peraba (even a little best) by the price you have. Order a size less because it is a little big.
I am very satisfied with this corset it did arrive quicker than I thought. The quality is very good and it suits very good I love it very much.
Order came pretty quickly, three weeks, fully consistent with the description, quality excellent, goods store recommend. His Wife is very much.
Excellent corset! Chart matches. Fabric is thick, keeping good form and suitable for large chest. Delivery of order-10 days.
All super
Come super-mega-fast, only for 9 days Khakassia. He has taken on its volumes (97/82/97) XL. AND it was just! Only until after utyagivaniya not corset slightly down, chest is the. Not stick, but recommend on each side, near the armpits, view more often, can подстереться, if wear often. Tonkovat compared with previous corsets, that order, but it's a plus: wearing more comfortable. For image went perfectly! Will order more!❤