SHIPPING & DELIVERY
How do you ship packages?
Packages are shipped through USPS, ePacket or EMS depending on the weight and size of the product. .
Do you ship worldwide?
Yes. We provide shipping services to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
DESTINATION |
METHOD |
*TRANSIT TIME |
USA/Canada |
Standard Shipping |
7-15 Business days |
USA/Canada |
Fast Shipping |
5-10 Business days |
Australia, UK, Europe |
Standard Shipping |
10-15 Business days |
Australia, UK, Europe |
Fast Shipping |
5-10 Business days |
International |
Standard Shipping |
10-25 Business days |
International |
Fast Shipping |
7-10 Business days |
*Transit time does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topfamilystocks.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful!
PERFECT
Came for 2 weeks! Beautiful! Well sewn. Size in size!
I ordered three, a great demand for this from us. Take it will not regret!!!
The carset is very high quality, everything is fine with it. Came quickly. My girl liked it, but it turned out to be too big, but she immediately sold it to her colleague 2 times more expensive. I ordered three more, one for her, the other two for sale.
Great corset. On the parameters 102-82-102 came up as a glove. But that there was a tightening can be a smaller size, as behind you can relax the tape if that. It was a week to moscow, the store is reliable, i advise unequivocally))
In full delight, worn well, does not interfere, helps to keep posture, store and i recommend it! Yes, and the speed compared to other orders is excellent! Quality is excellent!!! Very fast shipping! Thank you very much! Best order of the year)Best my order for aliexpress! The corset is beautiful, high-quality, comfortable, looks great! Delivery surprised with its speed! Many thanks to the seller, i will recommend to friends.
Fantastically quickly came the order-10 days .. At 48-50 the size approached xxl. Quality at altitude! Thank you to the store.
The quality is excellent. But big for me size. Usually i order 2xl, i ordered 3xl. i will order xl again ..
Ordered 17, 01 received 3,02 quality satisfied, 48 size, chest volume 95, waist 75, height 165, ordered l, just another size i think was Would be small, separate words, panties)) it would be better not to put anything at all, one strip more than the other, do not dress, i do not remove the star, as they do not need at all
Very beautiful and elegant. The material is pleasant to the touch.
Corset is fantastic
Very nice model. Fits nicely stall.
The corset looks exactly like the picture. Even more beuatiful! And the material feels very comfortable, but also luxurious. I am very satisfied!
At top!
Amazing!!
Very beautiful! Too large! Damage I'll in order smaller!
I M VERY VERY HAPPY!!!WOW!! WOW!!wow! amazing very fast!!!!wow! fantastic! Thank you very much Very happy with my purchase happy to do business again Highly recommended A++++
Nice and easy to put on, not pointy or stinking out anywhere. No smell neat an sexy :-) Thank You store :-)
Quality 5 + Excellent product)
Very fast delivery. Thank you. Looks very nice. Perfekt!
Great product. Very fast delivery.
Just a word beautiful!!!!!!! A little fine saw that C is clear but quality Super arrived very fast good product
Heel gaaf!
Perfect fabulous