Package Includes:
Packages are shipped through USPS, ePacket or EMS depending on the weight and size of the product. .
Yes. We provide shipping services to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| DESTINATION | METHOD | *TRANSIT TIME |
|---|---|---|
| USA/Canada | Standard Shipping | 7-15 Business days |
| USA/Canada | Fast Shipping | 5-10 Business days |
| Australia, UK, Europe | Standard Shipping | 10-15 Business days |
| Australia, UK, Europe | Fast Shipping | 5-10 Business days |
| International | Standard Shipping | 10-25 Business days |
| International | Fast Shipping | 7-10 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Excellent lamp, 3 working modes, battery, good light and very mobile lamp. The lamp ordered with delivery from Russia to Ulyanovsk, it reached 6 days
Thank you shipping fast shining bright thanks
The lamp arrived, everything is fine!
The lamp came quickly, shines well. The packaging is whole, the box itself from the lamp is a little mint, but the integrity of the goods is not broken. Everything is fine
It came in five weeks. In the way the box was wrinkled, the lamp was intact. Shines well.
I recommend!!! thanks!!
All supper
All ok. The part which touches the surface isn’t stable as it has a bit of curvy shape. Batter life is reasonably good. Value for money & recommended product.
The lamp was not tracked, but came exactly according to the product description. the store is 5 stars.
excellent !
Excellent
Awesome product.
Very comfortable lamp just like I imagined!
Awesome, perfect goods
It works fine without any problems. It is a nice feature and design. The brightness is a bit disappointing.
Thank you, but I thought it would be brighter.
Works, shines brightly
Everything is good, for baby Night Light class
Lamp design for 5 +. Not enough power .... A couple more Watts... Stability-for three. First, it is staggered because the base is semicircular (it will be necessary to modify) and the light is very base... Accordingly, you turn on your side-immediately tumbles.
The lamp is externally quite OK. Except for the moment-on the plafond crack, apparently the result of delivery, as short crumpled. But everything works
Good product
The description corresponds to the goods received. Shines bright enough, complete with a lamp and a non-linear USB cable. The lamp itself is very compact and flexible.
To the colony in 15 days through sdek. Thank you! I liked the lamp!
Order Received. thank you very much
fantastik. very usefull, three level lightenig, solid