SHIPPING & DELIVERY
How do you ship packages?
Packages are shipped through USPS, ePacket or EMS depending on the weight and size of the product. .
Do you ship worldwide?
Yes. We provide shipping services to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| DESTINATION |
METHOD |
*TRANSIT TIME |
| Generally |
Over $75(FREE SHIPPING) |
10-25 Business days |
| USA/Canada |
Standard Shipping |
7-15 Business days |
| USA/Canada |
Fast Shipping |
5-10 Business days |
| Australia, UK, Europe |
Standard Shipping |
10-15 Business days |
| Australia, UK, Europe |
Fast Shipping |
5-10 Business days |
| International |
Standard Shipping |
10-25 Business days |
| International |
Fast Shipping |
7-10 Business days |
*Transit time does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topfamilystocks.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you
XL a little small og 100, but sit on the sides well (68), unlike the XXL, which slightly too big for either side, but the chest sits perfectly. If you have a big difference between the waist and Breast-better choose size by OG and sutured sides, make it a breeze. And no complaints. Fabric soft, translucent. Color is beautiful. Overall purchase I happy.
Up to 50 size. A Little too tight in the chest.
It is like a little close of the chest the warm It is good
A great shirt, took 2 pieces, black with lemons and Blue Flower read the reviews and the volume of the chest flat 108 cm, Russian 50 size breast size A-B (small), sat perfectly, armpits armhole not stick, that's just like that
It Is wonderful! The second. Delivery Fast. The store!!
My Height 172 cm, chest 92, waist 71. The blouse is very decent quality,'ll wear. Perhaps more in different color
i am very satisfied! it fits and looks amazing! thank you
Very much. Beautiful red color. Sewn neatly.
Super topic) Fast shipping. Take the third. This time took a picture) This topic in some sort of dawn will cost a fortune) size 4hl, but it is very big Mk I like for free) highly recommend!
Blouse super. My 48-50 подошлаа perfectly. Recommend product and store
Blouse cool, come in 3 weeks for $358 fine)
In The 105-85-106 is too loose. Shirts measurements: OR-112 cm-120 cm, ABOUT 128 cm
Great shirt, particularly not shine, fits well, akkurtno
THE butt! Have To lose some weight!
Delivery about a month in Moscow region, lovely top, probably buy another one, different color.
T Shirt oboldennaya!!!
All OK, fast shipping time about 17 days.
Made with high quality, XL fits well on 46-48.
Good, a second time
Shipping very fast only 25 days, polera very good finishes and quality. I loved it!
Good quality good. It was about a month before. worth the money. As for me, so webbing longish, but that's okay. Thank You for the goods)
Second, the first one was black, super BOTH!!! Fast delivery!!!! Will still be ordered red!!! ORDER, NOT REGRET
Order came quickly. product description. the 46 l took. just come. store recommend.
Its 46 XXL Svobodnenko) Is short, it shines In Short I happy